Power of attorney production

Important information

Becoming a Power of attorney on an account means you will be given ongoing authorisation to act on behalf of the account holder for all account, billing and payment enquiries. However, you will not be financially responsible for the account.

We will collect your contact details to stay in touch with you about your enquiry and keep you updated on the account and services. Your information is protected by ourprivacy policy.

Once an application is submitted and approved, we send a confirmation to all contacts on the account that an authorised contact has been added.

You are eligible to apply if:

You have been granted Power of Attorney for a current account holder
You have certified Power of Attorney documentation authorising you to act on behalf of the account holder

Information you need to apply

The current account holder’s account details including account number, full name and property address
Your (Power of Attorney’s) contact information
Your Power of Attorney documentation authorising you as a contact in either .pdf, .doc, .docx, .jpg, .jpeg, .png, or .tiff formats.

The account holder's details

Account number *Providing the 10-digit account number helps us confirm your details and respond to you faster. If the account number includes a * symbol, please include that too.

Name of the account holder *

Property address *

City *

State *

Postcode *

Power of attorney's contact details

Applicant's name *

Email address *

Postal address *

City *

State *

Postcode *

Does the bill delivery method need to be updated? *

Mobile number *

Landline number

Power of Attorney documents *

Browse

Please attach the Power of Attorney document authorising you as a contact in either .pdf, .doc, .docx, .jpg, .jpeg, .png, or .tiff formats. You may attach multiple documents by clicking browse after each upload.

Is there anything else you need to know about the account status?