This application is to apply for a permit to fill a new swimming pool.

You are eligible to apply if:

  • You are theSA Water account holderfor the property, or.

  • You are from the pool companyand have permission from the account holder

  • The pool was purchased or a contract was signed on or after 1 December 2010

  • If there are multiple people listed on the account or tenancy, one or more of them can submit the application

Information you need to apply:

  • TheSA Water account detailsfor the property where the pool is being installed.

  • ThePool company’s details.

  • Thevolume of drinking waterneeded to fill the pool

  • Proof of purchase of aSmart Approved WaterMark cover / blanket / liquid blanketSmart Drop Certifiedor aClimate Care productSPASA Australia | SPASA

Applications are assessed individually. Make sure you provide all the required information to avoid delays. Please allow up to 10 business days for your application to be reviewed.

SA Water account details

Full name of the property owner
If the account number includes a * symbol, please be sure to include that too.
The address where the pool is being built
Phone number of the SA Water account holder
Email address of the SA Water account holder

Pool company details

We'll send a copy of the permit here if required

New swimming pool details

Prior to a 30 day or 60 day permit being approved you must provide proof of purchase of a Smart Approved WaterMark pool cover/blanket/liquid blanket with the application)

Example: Length (m) x Width (m) x Water Depth (m) = total kL i.e. 1 kilolitre (kL) = 1000 Litres (L)
The estimated fill date will be the permit start date, please allow 10 business days’ notice prior to the fill date)

Proof of purchase

To meet the permit conditions, you must provide proof that you have purchased one of the following for your pool.

Or 

Briefly describe the product you have purchased to meet the permit requirements
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A copy of the contract from the pool company or a receipt from the retailer providing full details of the Smart Approved Water Mark cover/blanket/liquid blanket

General conditions for granting permits

SA Water may issue permits under Part 6 of the Water Industry Regulations 2012.

  1. The submitted application must be filled out with each applicable section completed and signed by the SA Water Account holder/s or tenant/s of the property for which the permit is being applied for. 

  2. Appropriate access to the property for which the permit is being applied for will be provided to enable the South Australian Water Corporation to conduct a site audit should further information be required to complete the approval process and/or to ensure the terms and conditions of the approved permit are being adhered to.

  3. Appropriate documentation is attached with the application (refer to section 4).

  4. The SA Water account holder/s and or tenant/s must demonstrate a commitment to water efficiency initiatives on the property for which the permit is being applied for (refer to section 5).

  5. If approved, concrete pools will be provided with a 60 day period to fill and fibreglass, above ground and temporary pools will be provided with a 30 day period to fill from the requested date nominated on the application form.

  6. All specific requirements contained within the permit including full terms and conditions must be adhered to.

  7. Information provided on the application form which is related to the swimming pool may be used for statistical and benchmarking purposes. Personal information will not be disclosed except in accordance with SA Water’s privacy policy a copy of which can be found at SA Water’s website sawater.com.au.

  8. SA Water supplied drinking water must not be used contrary to the current Water Wise Measures until formal written advice from SA Water Corporation advising that an exemption request has been granted, failure to comply may result in a fine being imposed.

  9. It is the applicant’s responsibility to ensure that all relevant fencing and other safety requirements are met prior to filling your pool. SA Water does not monitor compliance with planning, building or safety regulations that apply to pools and spas and accepts no responsibility in this regard. The issue of a permit only operates to authorise the filling of a pool with drinking water and does not relieve the permit holder from complying with applicable legislation such as planning, building and safety requirements. Please visit the Swimming Pool and Spa Association of Australia (SPASA Australia) website spasa.com.au or contact your local council for swimming pool/spa safety and regulations.

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All specific requirements contained within the permit including full terms and conditions can be found on the approval permit, if approved.


For further information phone the Water Wise Hotline on 1800 130 952 or visit the SA Water website. 

To view Smart Approval WaterMark products please refer to smartwatermark.org Or Climate Care products at  Climate Care Certified | SPASA

For swimming pool safety and regulations pelase refer  SPASA Australia | SPASA or your local council.